Delivery Information
Delivery Service & Charges to Mainland UK destinations including Scottish Highlands
Order values above £50 (+VAT) - Free Delivery
Any orders under £50 (+VAT), we charge a nominal amount of £5.95(+VAT) to cover our carriage cost.
Deliver Charges to Northern Ireland & Islands
We deliver to Northern Ireland and Islands. An approximate cost for carriage would be about £15 incl. VAT, but may vary according to the size and quantity of the products. Please call our team on 01462 895600 for a quote.
Collection in Person
Collection from our Watford Depot - Free (please call us on 01923 250202 to arrange a collection time). All orders are delivered by our own transport or by third party professional couriers.
Deliveries By Couriers
Most of our deliveries are sent overnight by reputed nationwide couriers. Please open and fully check the contents of your delivery before signing to confirm receipt. Our couriers normally deliver between 8 am and 5.30 pm. Unfortunately, we are unable to guarantee a specific time of delivery by the courier.
Please make sure someone is available to accept the order between the above hours, If someone is unavailable, Please let us know alternate instruction in advance eg : Leave in porch, Leave with neighbour or Redeliver another day.
Our couriers will attempt to deliver once again without charge, However it is the responsibility of the customer to rearrange the delivery within 48 hours by calling on the number on the card left, failing which the couriers will return the parcel back to us.
Stock Situation
We keep more than 800 pallets of goods in our large warehouse and endeavour to satisfying all orders in full.
We work very hard to minimise stock shortages and receive frequent deliveries from our suppliers. In the event that an item is temporarily out of stock, we will notify you of the delay by email and despatch your order as soon as possible. In the event a delay is not acceptable, Please let us know in writing, if a cancellation of order is required.
